La soddisfazione del consumatore : la misura della customer satisfaction nelle esperienze di consumo /
Saved in:
Author / Creator: | Guido, Gianluigi. |
---|---|
Imprint: | Milano : F. Angeli, 2010. |
Description: | 480 p. ; 23 cm. |
Language: | Italian |
Series: | Economia. Sez. 5 ; 781 Economia. Sezione 5, Ricerche di economia applicata ; 781. |
Subject: | |
Format: | E-Resource Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/8052174 |
Other authors / contributors: | Bassi, Francesca. Peluso, Alessandro M. |
---|---|
ISBN: | 9788856822519 8856822512 |
Notes: | Includes bibliographical references. |
Similar Items
-
In charge of customer satisfaction /
by: Cartwright, Roger
Published: (1997) -
Satisfaction : a behavioral perspective on the consumer /
by: Oliver, Richard L.
Published: (1997) -
How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (2003) -
Measuring and managing customer satisfaction : going for the gold /
by: Kessler, Sheila
Published: (1996) -
AMA handbook for customer satisfaction /
by: Dutka, Alan F.
Published: (1994)