Theories of performance : organizational and service improvement in the public domain /
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Author / Creator: | Talbot, Colin. |
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Imprint: | Oxford ; New York : Oxford University Press, c2010. |
Description: | xi, 257 p. ; ill. ; 25 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/8265972 |
Table of Contents:
- Introduction : why the issue of performance will not go away
- Problematics of performance
- Theories and performance
- Performance regimes : institutions
- Performance regimes : interventions
- Performance and public value(s)
- Theories of organizational performance
- Theories of performance of public organizations
- Performance responses
- Shaping public performance.