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| 001 |
8355743 |
| 003 |
ICU |
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20110727171700.0 |
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7 |
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|a 101193002
|2 DNLM
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|a 0763748056 (hardcover)
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|a 9780763748050 (hardcover)
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|a 8355743
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|a (OCoLC)53179059
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|a DNLM/DLC
|b eng
|c DLC
|d YDX
|d NLM
|d OCLCQ
|d OCL
|d BAKER
|d NLGGC
|d BTCTA
|d YDXCP
|d IG#
|d OCLCQ
|d UtOrBLW
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|a pcc
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| 049 |
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|a CGUA
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| 050 |
0 |
0 |
|a RA399.A1
|b L567 2004
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| 060 |
0 |
0 |
|a 2004 E-440
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| 060 |
1 |
0 |
|a W 84.1
|b L793q 2004
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| 082 |
0 |
0 |
|a 362.1/068/5
|2 22
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| 084 |
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|a 44.10
|2 bcl
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| 100 |
1 |
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|a Lloyd, Robert C.
|0 http://id.loc.gov/authorities/names/n95003122
|1 http://viaf.org/viaf/73095613
|
| 245 |
1 |
0 |
|a Quality health care :
|b a guide to developing and using indicators /
|c Robert C. Lloyd.
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| 250 |
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|a 1st ed.
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| 260 |
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|a Sudbury, Mass. :
|b Jones and Bartlett Publishers,
|c c2004.
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| 300 |
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|a xx, 343 p. :
|b ill. ;
|c 23 cm.
|
| 336 |
|
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|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
| 337 |
|
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|a unmediated
|b n
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/n
|
| 338 |
|
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|a volume
|b nc
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/nc
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| 504 |
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|a Includes bibliographical references and index.
|
| 505 |
0 |
|
|a A brief review of healthcare reform -- The growing concern over service -- Defining continuous quality improvement -- It all starts with listening -- Creating a service excellence culture -- Who are your customers? -- Defining key quality characteristics -- Listening three times -- Understanding the tools -- Combining VOC data with the VOP -- Measurement roadblocks -- The quality measurement roadmap -- Types of indicators -- Selecting a specific indicator --Developing operational definitions -- Developing data collection plans -- Case study: transcription turnaround time -- The indicator development form --Evolution of the strategic dashboard -- Focusing on the vial few -- The role of benchmarking -- A comment on the new business management strategies -- Data versus information -- Research for efficacy -- Research for effectiveness and efficiency -- The debate is silly -- Static versus dynamic approaches to data analysis -- Case study: the monday morning dilemma -- Understanding variation -- Common and special causes of variation -- The consequences of not understanding variation -- What is a run chart? -- What is a control chart? -- Deciding which control chart to use -- Variables charts -- Attributes charts -- Deciding if a special cause is present -- Making appropriate management decisions -- Case study #1: predicting a cardiovascular event -- Case study #2:sampling central line infections -- Case study #3: sampling medicare insurance audits -- Case study #4: tracking patient falls -- Case study #5: pressure ulcer prevention -- Case study #6: evaluating staffing effectiveness -- Case study #7: to flash or not to flash that is the question? -- Case study #8: clarifying the operational definition of readmission -- Case study #9: managing a breast cancer patients coumadin levels -- Case study #10: group b streptococcus in pregnant women -- Case study #11: emergency department fast track -- Case study #12: tracking patient complaints -- Case study #13: reducing ventilator associated pneumonia -- Case study #14: pain management for hip and knee replacement patients -- Understanding the dots -- Personal transformation -- Organizational transformation -- Societal transformation.
|
| 650 |
|
0 |
|a Medical care
|x Quality control.
|0 http://id.loc.gov/authorities/subjects/sh85082880
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| 650 |
|
0 |
|a Medical care
|x Evaluation.
|0 http://id.loc.gov/authorities/subjects/sh85082876
|
| 650 |
|
0 |
|a Medical care
|x Quality control
|v Case studies.
|
| 650 |
|
0 |
|a Medical care
|x Evaluation
|v Case studies.
|
| 650 |
|
0 |
|a Quality assurance.
|0 http://id.loc.gov/authorities/subjects/sh85109438
|
| 650 |
|
0 |
|a Outcome assessment (Medical care)
|x Methodology.
|
| 650 |
1 |
2 |
|a Quality of Health Care
|x organization & administration.
|
| 650 |
2 |
2 |
|a Program Development.
|
| 650 |
2 |
2 |
|a Quality of Health Care
|v Case Reports.
|
| 650 |
1 |
7 |
|a Gezondheidszorg.
|2 gtt
|
| 650 |
1 |
7 |
|a Kwaliteitsverbetering.
|2 gtt
|
| 650 |
|
7 |
|a Medical care
|x Evaluation.
|2 fast
|0 http://id.worldcat.org/fast/fst01013794
|
| 650 |
|
7 |
|a Medical care
|x Quality control.
|2 fast
|0 http://id.worldcat.org/fast/fst01013833
|
| 650 |
|
7 |
|a Outcome assessment (Medical care)
|x Methodology.
|2 fast
|0 http://id.worldcat.org/fast/fst01049110
|
| 650 |
|
7 |
|a Quality assurance.
|2 fast
|0 http://id.worldcat.org/fast/fst01084943
|
| 655 |
|
7 |
|a Case studies.
|2 fast
|0 http://id.worldcat.org/fast/fst01423765
|
| 903 |
|
|
|a HeVa
|
| 929 |
|
|
|a cat
|
| 999 |
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|i 36ff9bb1-dab6-5301-ae90-63193d83b642
|s be160ae1-edb1-570e-af4b-fe877225a778
|
| 928 |
|
|
|t Library of Congress classification
|a RA399.A1L567 2004
|l SSAd
|c SWL-SWL
|i 1028475
|
| 927 |
|
|
|t Library of Congress classification
|a RA399.A1L567 2004
|l SSAd
|c SWL-SWL
|b 100125592
|i 8892276
|
