Restoring primary care : reframing relationships and redesigning practice /

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Bibliographic Details
Author / Creator:Kuzel, Anton J.
Imprint:Oxford ; New York : Radcliffe Pub., c2011.
Description:xviii, 128 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/8372504
Hidden Bibliographic Details
Other authors / contributors:Engel, John D.
ISBN:9781846193828
1846193826
Notes:Includes bibliographical references and index.
Table of Contents:
  • Foreword
  • Preface
  • About the authors
  • Acknowledgments
  • 1. Avoidable problems and harms in primary care
  • Prologue
  • Discussion
  • After our study
  • Introduction
  • Methods
  • Results
  • 2. Seven stories
  • I want things back to the way they were
  • Worried till this day
  • Attentive concern and respect for patient
  • Prejudice, confusion, and little time
  • Where is the compassion?
  • Runaround and fragmentation: frustrated with the whole system
  • Insurance-controlled care
  • 3. The heart of medicine
  • 4. The movement toward patient-centered/relationship-centered medical homes
  • 5. Stories of success
  • 6. Ten steps to a patient-centered medical home
  • Step 1. Stop leaving money on the table
  • Step 2. Team care
  • Step 3. Rapid access scheduling
  • Step 4. Increase patient panel size
  • Step 5. Extend hours
  • Step 6. Purchase and implement an EHR
  • Step 7. Start doing population quality care work
  • Step 8. Get a patient portal
  • Step 9. Get connected to other clinicians
  • Step 10. Focus on costliest patients
  • Essentials for the journey
  • Afterword
  • Appendix 1. Readers' theater
  • Appendix 2. Hows Your Health survey
  • Index