Service design and delivery /
Saved in:
| Imprint: | New York : Springer, c2011. |
|---|---|
| Description: | 1 online resource (xxii, 169 p.) |
| Language: | English |
| Series: | Service science: Research and innovations in the service economy Service science. |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/8898052 |
MARC
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| 090 | |a HD9980.5 |b .S47 2011 | ||
| 245 | 0 | 0 | |a Service design and delivery / |c Mairi Macintyre, Glenn Parry, Jannis Angelis, Editors. |
| 260 | |a New York : |b Springer, |c c2011. | ||
| 300 | |a 1 online resource (xxii, 169 p.) | ||
| 336 | |a text |b txt |2 rdacontent |0 http://id.loc.gov/vocabulary/contentTypes/txt | ||
| 337 | |a computer |b c |2 rdamedia |0 http://id.loc.gov/vocabulary/mediaTypes/c | ||
| 338 | |a online resource |b cr |2 rdacarrier |0 http://id.loc.gov/vocabulary/carriers/cr | ||
| 490 | 1 | |a Service science: Research and innovations in the service economy | |
| 588 | |a Description based on print version record. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Service industries. |0 http://id.loc.gov/authorities/subjects/sh85120347 | |
| 650 | 0 | |a Service industries |x Quality control. |0 http://id.loc.gov/authorities/subjects/sh2010112725 | |
| 650 | 0 | |a Customer services. |0 http://id.loc.gov/authorities/subjects/sh85034965 | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Distribution |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Marketing / General |2 bisacsh | |
| 655 | 4 | |a Electronic books. | |
| 650 | 7 | |a Customer services. |2 fast |0 http://id.worldcat.org/fast/fst00885545 | |
| 650 | 7 | |a Service industries. |2 fast |0 http://id.worldcat.org/fast/fst01113407 | |
| 650 | 7 | |a Service industries |x Quality control. |2 fast |0 http://id.worldcat.org/fast/fst01113456 | |
| 650 | 4 | |a Business. | |
| 700 | 1 | |a Macintyre, Mairi. |0 http://id.loc.gov/authorities/names/no2011131822 |1 http://viaf.org/viaf/1091148269721605230005 | |
| 700 | 1 | |a Parry, Glenn. |0 http://id.loc.gov/authorities/names/no2009021186 |1 http://viaf.org/viaf/2386149108444768780004 | |
| 700 | 1 | |a Angelis, Jannis. |0 http://id.loc.gov/authorities/names/no2011131917 |1 http://viaf.org/viaf/182983653 | |
| 776 | 0 | 8 | |i Print version: |t Service Design and Delivery. |d Springer-Verlag New York Inc 2011 |z 9781441983206 |w (OCoLC)690089011 |
| 830 | 0 | |a Service science. |0 http://id.loc.gov/authorities/names/no2008074766 | |
| 856 | 4 | 0 | |u http://dx.doi.org/10.1007/978-1-4419-8321-3 |y SpringerLink |
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| 928 | |t Library of Congress classification |a HD9980.5 .S47 2011 |l Online |c UC-FullText |u http://dx.doi.org/10.1007/978-1-4419-8321-3 |z SpringerLink |g ebooks |i 11483924 | ||