Performance metrics : the levers for process management /
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Author / Creator: | Okes, Duke, 1949- |
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Imprint: | Milwaukee, Wisconsin : ASQ Quality Press, [2013] |
Description: | xv, 106 pages : illustrations ; 24 cm |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/9135897 |
ISBN: | 9780873898508 (alk. paper) 0873898508 (alk. paper) |
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Notes: | Includes bibliographical references and index. |

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