Inside organizations : understanding the human dimension /

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Bibliographic Details
Imprint:Newbury Park, Calif. : Sage Publications, c1988.
Description:384 p. : ill. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/982254
Hidden Bibliographic Details
Other authors / contributors:Jones, Michael Owen
Moore, Michael Dane
Snyder, Richard Christopher
ISBN:0803931980 : $32.00
0803931999 (pbk.) : $16.95
Notes:Bibliography: p. 363-378.
Table of Contents:
  • Foreword
  • Part 1. Doing Ethnography
  • In Search of Meaning
  • Using Qualitative Methods in Research and Application
  • Mirror, Mission, and Management
  • Reflections on Folklore and Culture in a Health Care Organization
  • Complaints in Paradise
  • Using Ethnography in Customer Relations
  • Measuring Organizational Culture
  • Mixing Qualitative and Quantitative Methods
  • Part 2. Functions of the "Dysfunctional"
  • The Paradox of Functional Dysfunction in a Girl Scout Camp
  • Implications of Cultural Diversity for Achieving Organizational Goals
  • Letting Off Steam? Redefining a Restaurant's Work Environment
  • 'Deviant Behavior'
  • Achieving Autonomy in a Machine-Paced Environment
  • The Communication of Power Relations in Organizations Through Cultural Rites
  • Part 3. The Arts of Organizing
  • The Los Angeles Olympic Organizing Committee
  • Developing Organizational Culture in the Short Run
  • 'No Tickee, No Shirtee'
  • Proverbial Speech and Leadership in Academe
  • New Frames for Old
  • Changing the Managerial Culture of an Aircraft Factory
  • Symbolic Responses to Layoffs in a Software Manufacturing Firm
  • Managing the Meaning of an Event
  • Creating, Preserving, and Communicating Traditions
  • A Role for Retirees of a Dance Company
  • Part 4. Creativity, Commitment, and Community
  • Art at Work
  • The Pursuit of Aesthetic Solutions
  • Work Ceremonies
  • Why Integrate Work and Play?
  • Resolving Conflict and Establishing Community
  • The Annual Festival 'Old People's Day'
  • Dealing with Organizational Stress
  • Lessons from the Folklore of Mormon Missionaries
  • Symbolic Representation of Organizatonal Identity
  • The Role of 'Emblem' at Garrett Corporation
  • Part 5. Paradigms and Paradoxes
  • Organizational Festivals and the Uses of Ambiguity
  • The Case of Picnic Day at Davis
  • From Trickster to Father Figure
  • Learning from the Mythologization of Top Management
  • Corporate Rhetoric Versus Social Action
  • Identifying Contradictions in a Service Organization
  • The 'Command Bunker' in a Military Hospital
  • Changing Power Perceptions Through a Modified Fishbowl Technique