Employee surveys that work : improving design, use, and organizational impact /
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Author / Creator: | Levenson, Alec Robert, 1966- author. |
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Edition: | First edition. |
Imprint: | San Francisco : Berrett-Koehler Publishers, Inc., [2014] ©2014 |
Description: | 1 online resource ( xvii, 138 pages) |
Language: | English |
Series: | A BK business book BK business book. |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/9987515 |
Table of Contents:
- Goals : define a clear survey purpose
- Objectives : the pros and cons of focusing on employee engagement
- Methods : match the measurement to the processes, roles, and teams
- Good survey practices : don't reinvent the wheel
- Anonymity vs. insights : confidentiality and organizational data matching
- KISS : the power and pitfalls of simplicity
- The big picture : what, how, why, and who of statistical modeling
- Reaching conclusions : benchmarking and statistical versus meaningful differences
- Moving forward : reporting and taking action.