The quest for quality in services /

The quest for quality in services /

Saved in:

Bibliographic Details
Author / Creator:	Rosander, A. C. (Arlyn Custer), 1903-
Imprint:	Milwaukee, Wis. : Quality Press ; White Plains, N.Y. : Quality Resources, c1989.
Description:	ix, 568 p. : ill. ; 24 cm.
Language:	English
Subject:	Service industries -- Management Service industries -- Quality control. Consumer satisfaction Consumer satisfaction. Service industries -- Management. Service industries -- Quality control.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/1019454

Hidden Bibliographic Details
ISBN:	0527916447
Notes:	Includes index. Bibliography: p. 553-556.

Regenstein, Bookstacks

Loading map link

Holdings details from Regenstein, Bookstacks
Call Number:	HD9981.5.R660 1989
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian