How the private sector monitors customer satisfaction a benchmarking report.
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| Corporate author / creator: | United States. Department of Health and Human Services. Office of Inspector General, author. |
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| Imprint: | [Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1994. |
| Description: | 1 online resource (i, 5 pages, A-1 pages) : illustrations |
| Language: | English |
| Subject: | |
| Format: | E-Resource U.S. Federal Government Document Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/10910753 |