How the private sector monitors customer satisfaction a benchmarking report.

How the private sector monitors customer satisfaction a benchmarking report.

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Bibliographic Details
Corporate author / creator:	United States. Department of Health and Human Services. Office of Inspector General, author.
Imprint:	[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1994.
Description:	1 online resource (i, 5 pages, A-1 pages) : illustrations
Language:	English
Subject:	Consumer satisfaction -- United States -- Measurement. Administrative agencies -- United States -- Evaluation. Administrative agencies -- Evaluation. Consumer satisfaction -- Measurement. United States.
Format:	E-Resource U.S. Federal Government Document Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/10910753

Hidden Bibliographic Details
Notes:	Title from title screen (viewed July 6, 2016). "April 1994." "OEI-02-94-00060." Includes bibliographical references (page A-1).
GPO item no.:	0445-B-07 (online)
Govt.docs classification:	HE 1.75:OEI-02-94-00060

Description
Item Description:	Title from title screen (viewed July 6, 2016). "April 1994." "OEI-02-94-00060."
Physical Description:	1 online resource (i, 5 pages, A-1 pages) : illustrations
Bibliography:	Includes bibliographical references (page A-1).