Patient satisfaction : defining, measuring, and improving the experience of care /
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Author / Creator: | Press, Irwin. |
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Imprint: | Chicago, IL : Health Administration Press, ©2002. |
Description: | 1 online resource (xv, 240 pages) : illustrations. |
Language: | English |
Series: | ACHE management series Management series (Ann Arbor, Mich.) |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11116718 |