Patient satisfaction : defining, measuring, and improving the experience of care /

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Bibliographic Details
Author / Creator:Press, Irwin.
Imprint:Chicago, IL : Health Administration Press, ©2002.
Description:1 online resource (xv, 240 pages) : illustrations.
Language:English
Series:ACHE management series
Management series (Ann Arbor, Mich.)
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11116718
Hidden Bibliographic Details
ISBN:0585426376
9780585426372
1567931898
9781567931891
Notes:Includes bibliographical references and index.
Restrictions unspecified
Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010.
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212
digitized 2010 HathiTrust Digital Library committed to preserve
Print version record.
Other form:Print version: Press, Irwin. Patient satisfaction. Chicago, IL : Health Administration Press, ©2002 1567931898