The service pro : creating better, faster, and different customer experiences /
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Author / Creator: | Tate, Rick. |
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Imprint: | Amherst, Mass. : HRD Press, ©2003. |
Description: | 1 online resource (xii, 98) |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11174768 |