Healthcare operations management /

Healthcare operations management /

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Bibliographic Details
Author / Creator:McLaughlin, Daniel B., 1945-
Imprint:Chicago : Health Administration Press ; Washington, DC : AUPHA Press, ©2008.
Description:1 online resource (xx, 431 pages) : illustrations
Language:English
Subject:
Medical care -- Quality control.
Health services administration -- Quality control.
Organizational effectiveness.
Total quality management.
Health services administration -- Quality control.
Medical care -- Quality control.
Organizational effectiveness.
Total quality management.
Decision Support Techniques.
Methods.
Quality Assurance, Health Care.
Total Quality Management.
Efficiency, Organizational.
Organization and Administration.
Health Care Quality, Access, and Evaluation.
Health Services Administration.
Investigative Techniques.
Medical Informatics Applications.
Quality of Health Care.
Delivery of Health Care.
Medical Informatics.
Analytical, Diagnostic and Therapeutic Techniques and Equipment.
Information Science.
Electronic books.
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11186341
Hidden Bibliographic Details
Other authors / contributors:Hays, Julie M., 1954-2007.
ISBN:9781567932881
1567932886
9781567933093
1567933092
Notes:Includes bibliographical references and index.
English.
Summary:"This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts." "The book explains and demonstrates the use of various software tools associated with problem solving and decision making, including Microsoft Excel and Project. A version of Arena software is included in order to practice process modeling. Arena is a powerful simulation tool used by healthcare organizations to optimize patient flow, develop scheduling systems, and improve patient-care processes."--Jacket.
Other form:Print version: McLaughlin, Daniel B., 1945- Healthcare operations management. Chicago : Health Administration Press ; Washington, DC : AUPHA Press, ©2008 9781567932881 1567932886

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