Hidden Bibliographic Details
| ISBN: | 9781400835195
1400835194
0691142181
9780691142180
9780691142180
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| Notes: | Includes bibliographical references and index.
Print version record.
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| Summary: | In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and.
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| Other form: | Print version: Strang, David. Learning by example. Princeton : Princeton University Press, ©2010
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