The quality infrastructure : measuring, analyzing, and improving library services /

Saved in:

Bibliographic Details
Imprint:	Chicago : American Library Association, 2014.
Description:	1 online resource (xiii, 186 pages) : illustrations
Language:	English
Subject:	Academic libraries -- United States -- Evaluation -- Case studies. Research libraries -- United States -- Evaluation -- Case studies. Public services (Libraries) -- Evaluation -- Case studies. Libraries -- Quality control -- Case studies. Library administration -- United States -- Case studies. Library administration -- Canada -- Case studies. Academic libraries -- Evaluation. Libraries -- Quality control. Library administration. Public services (Libraries) -- Evaluation. Research libraries -- Evaluation. Canada. United States. Electronic books. Case studies.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/11247510

Hidden Bibliographic Details
Other authors / contributors:	Murphy, Sarah Anne, editor.
ISBN:	9780838994962 0838994962 9780838994955 0838994954 9780838911730 0838911730 9780838994979 0838994970
Notes:	Includes bibliographical references and index. English. Print version record.
Summary:	Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.
Other form:	Print version: Quality infrastructure 9780838911730

Similar Items