Maßnahmen zur Steigerung der Kundenzufriedenheit : Managementansatze zur Prozessoptimierung /

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Bibliographic Details
Author / Creator:	Buchberger, Patricia, author.
Imprint:	Wiesbaden : Springer Gabler, 2016.
Description:	1 online resource (ix, 101 pages)
Language:	German
Subject:	Consumer satisfaction. Customer services -- Quality control. Quality assurance -- Management. Consumer satisfaction. Customer services -- Quality control. Quality assurance -- Management.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/11251857

Hidden Bibliographic Details
ISBN:	9783658122270 3658122277 3658122269 9783658122263
Notes:	Includes bibliographical references. Print version record.
Other form:	Print version: Buchberger, Patricia. Masnahmen zur steigerung der kundenzufriedenheit. [Place of publication not identified] : Gabler, 2015 9783658122270

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