Make their day! : employee recognition that works : proven ways to boost morale, productivity, and profits /

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Bibliographic Details
Author / Creator:Ventrice, Cindy, 1956-
Imprint:San Francisco, CA : Berrett-Koehler, ©2009.
Description:1 online resource (xvii, 220 pages) : illustrations
Language:English
Series:A BK business book
BK business book.
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11281853
Hidden Bibliographic Details
ISBN:9781576756201
1576756203
Notes:Includes bibliographical references (pages 205-207) and index.
Print version record.
Summary:"Companies spend billions of dollars on recognition programs each year. While recognition done right improves morale and productivity, most of the money spent is wasted because people in most organizations still don't feel recognized. Research shows employees often want something very different from the plaques and awards most companies rely on for recognizing employee contribution. In this thoroughly updated and expanded edition of Make Their Day, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication."--Jacket.
Other form:Print version: 9786612299643 9781576756010