Hidden Bibliographic Details
| ISBN: | 9783319700755
3319700758
9783319700748
331970074X
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| Digital file characteristics: | text file PDF
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| Notes: | Includes bibliographical references.
Online resource; title from PDF title page (EBSCO, viewed May 07, 2018).
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| Summary: | This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
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| Other form: | Printed edition: 9783319700748
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| Standard no.: | 10.1007/978-3-319-70075-5
10.1007/978-3-319-70
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