Dealing with an international clientele : communications, diplomacy and etiquette /

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Bibliographic Details
Author / Creator:Meredith, Meri.
Imprint:Mùˆnchen : Saur, 2004.
Description:1 online resource (xxi, 241 pages)
Language:English
Series:The information services management series
Information services management.
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12011975
Hidden Bibliographic Details
ISBN:9783598440120
359844012X
3598243707
9783598243707
1283403358
9781283403351
9786613403353
6613403350
Digital file characteristics:data file
Notes:Includes bibliographical references and index.
English.
Print version record.
Summary:This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the resul.
Other form:Print version: Meredith, Meri. Dealing with an international clientele. Mùˆnchen : K.G. Saur, 2005 3598243707 9783598243707