Designing experiences /

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Bibliographic Details
Author / Creator:Rossman, J. Robert (James Robert), 1946- author.
Imprint:New York : Columbia University Press, [2019]
Description:1 online resource (xviii, 205 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12352660
Hidden Bibliographic Details
Other authors / contributors:Duerden, Mathew D., author.
ISBN:9780231549516
0231549512
9780231191685
0231191685
Notes:Includes bibliographical references and index
Print version record
Summary:J. Robert Rossman and Mat Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish
Other form:Print version: Rossman, J. Robert (James Robert), 1946- Designing experiences. New York : Columbia University Press, [2019] 9780231191685
Review by Choice Review

Designing experiences, environments, companies, etc., has become a modern-day term. Despite its widespread adoption, there is not much literature that describes how to design, create, and implement these experiences, let alone how to define the best type of experiences with which to attain specific goals and objectives. Enter Designing Experiences with a simple, compelling, and rich description and terminology to define the experience and the process. Starting with the notion of "intentionality," and using the building blocks of "micro and macro experiences," the authors define the elements of the process and the "dramatic structure" itself. "Exposition, rising action, climax, falling action and denouement summarize the process," they write. There are many analogies to this; the authors' cite Gustav Freytag and the hero's journey (or a normal distribution curve). Both the rationale and the process make a useful framework, buttressed by practice examples of successful practitioners of the process. The text is clear, concise, and a must read for anyone interested in the subject. Summing Up: Essential. Upper-division undergraduates through faculty. --Stuart A. Schulman, CUNY Baruch College

Copyright American Library Association, used with permission.
Review by Choice Review