High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience /

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Bibliographic Details
Author / Creator:Gittell, Jody Hoffer, author.
Imprint:[New York] : McGraw-Hill, [2009]
©2009
Description:1 online resource : illustrations.
Language:English
Series:McGraw-Hill's AccessMedicine
McGraw-Hill's AccessMedicine.
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12385734
Hidden Bibliographic Details
ISBN:9780071621816
0071621814
1282135481
9781282135482
9780071621762
0071621768
Notes:Includes bibliographical references.
English.
Online resource; title from electronic title page (AccessMedicine, viewed January 16, 2018).
Summary:This book helps you know how to apply the latest business innovations to the healthcare industry. In order to improve services, maximize efficiency, and compete effectively, the health care industry must use the communication and relationship-building strategies that have transformed successful companies in every industry. An award winning professor of management and director of the MBA program at Brandeis University, Jody Hoffer Gittell's "Managing High Performance Healthcare" taps 10 years of research in the field, delivering a program that helps healthcare professionals tackle obstacles, boost performance, and support high performance at both a provider and industry level.
Other form:Print version: Gittell, Jody Hoffer. High performance healthcare. New York : McGraw-Hill, ©2009 9780071621762