HR at Your Service : Lessons from Benchmark Service Organizations /

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Bibliographic Details
Author / Creator:Latham, Gary P.
Imprint:Alexandria, Va. : Society for Human Resource Management, ©2012.
Description:1 online resource (xi, 194 pages)
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12539600
Hidden Bibliographic Details
Other authors / contributors:Ford, Robert C. (Robert Clayton), 1945-
ISBN:9781586442798
1586442791
9781586442781
1586442783
1306032709
9781306032704
9781586442477
1586442473
Digital file characteristics:data file
Notes:Includes bibliographical references and index.
Print version record.
Summary:Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, this guide aids HR leaders to plan for future client needs, conduct internal audits, and hire as well as reward customer-centric individuals. Lessons l.
Other form:Print version: Latham, Gary P. HR at your service. Alexandria, Va. : Society for Human Resource Management, ©2012 9781586442477