The ITSM Iron Triangle : Incidents, Changes and Problems.
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Author / Creator: | McLean, Daniel. |
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Imprint: | Ely : IT Governance Pub., 2012. |
Description: | 1 online resource (188 pages). |
Language: | English |
Series: | Stories in transforming ITIL® best practice into operational success, 1 Stories in transforming ITIL® best practice into operational success, 1. |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/12539659 |