Hidden Bibliographic Details
| Other authors / contributors: | Westcott, Russ, 1927- editor.
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| ISBN: | 9781628703412
1628703415
9780873898614
0873898613
9780873898812
0873898818
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| Notes: | Includes bibliographical references (pages 567-580) and index.
Access restricted to Ryerson students, faculty and staff.
Print version record.
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| Summary: | This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE).
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| Other form: | Print version: Certified manager of quality/organizational excellence handbook. Fourth edition 9780873898614
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