Measurement of facilities management performance in Ghana's public hospitals /

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Bibliographic Details
Author / Creator:Amos, Daniel, author.
Imprint:Singapore : Springer, [2021]
Description:1 online resource (129 pages) : illustrations.
Language:English
Series:Management in the built environment
Management in the built environment.
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12609218
Hidden Bibliographic Details
Other authors / contributors:Au-Yong, Cheong Peng, author.
Musa, Zairul Nisham, author.
ISBN:9789813343320
981334332X
9813343311
9789813343313
Digital file characteristics:text file PDF
Notes:Description based upon print version of record.
Includes bibliographical references.
Summary:This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors. .
Other form:Print version: Amos, Daniel Measurement of Facilities Management Performance in Ghana's Public Hospitals Singapore : Springer Singapore Pte. Limited,c2021 9789813343313
Standard no.:10.1007/978-981-33-4332-0