Everything counts! : 52 remarkable ways to inspire excellence and drive results /

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Bibliographic Details
Author / Creator:Blair, Gary R. (Gary Ryan)
Imprint:Hoboken, N.J. : Wiley, ©2010.
Description:1 online resource (xx, 268 pages)
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13596074
Hidden Bibliographic Details
ISBN:9780470559611
0470559616
9780470559635
0470559632
1282319574
9781282319578
9780470504567
0470504560
Notes:Includes index.
Print version record.
Summary:Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. E.
Other form:Print version: Blair, Gary R. (Gary Ryan). Everything counts! Hoboken, N.J. : Wiley, ©2010 9780470504567