Data mining techniques in CRM : inside customer segmentation /

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Bibliographic Details
Author / Creator:Tsiptsis, Konstantinos.
Imprint:Chichester, West Sussex, U.K. : Wiley, 2009.
Description:1 online resource (xi, 357 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13596409
Hidden Bibliographic Details
Other authors / contributors:Chorianopoulos, Antonios.
ISBN:9780470685822
0470685824
6612491140
9786612491146
9780470743973
0470743972
9781282491144
1282491148
Notes:Includes bibliographical references and index.
Print version record.
Summary:This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.
Other form:Print version: Tsiptsis, Konstantinos. Data mining techniques in CRM. Chichester, West Sussex, U.K. : Wiley, 2009 9780470743973
Standard no.:3161347
9786612491146