Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare /

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Bibliographic Details
Author / Creator:	Arthur, Jay, 1951-
Imprint:	New York : McGraw-Hill, ©2011.
Description:	1 online resource (xx, 348 pages) : illustrations
Language:	English
Subject:	Hospitals -- Administration. Organizational effectiveness. Medical care -- Quality control. Total quality management. Hospitals -- Business management. Efficiency, Organizational Hospital Administration -- methods Quality of Health Care -- organization & administration Total Quality Management -- methods Hospital Administration Quality Assurance, Health Care Total Quality Management Hospitals -- Business management Hospitals -- Administration Medical care -- Quality control Organizational effectiveness Total quality management
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/13600719

Hidden Bibliographic Details
ISBN:	9780071753265 0071753265 1283004135 9781283004138 9780071753258 0071753257 9786613004130 6613004138
Digital file characteristics:	text file
Notes:	Title from title page (ebrary, viewed Mar. 22, 2011). Includes bibliographical references (pages 333-336) and index. English.
Summary:	"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
Other form:	Print version: Arthur, Jay, 1951- Lean six sigma for hospitals. New York : McGraw Hill, ©2011 9780071753258

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