Social CRM for dummies /

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Bibliographic Details
Author / Creator:	Lacy, Kyle.
Imprint:	Hoboken, N.J. : John Wiley & Sons, ©2013.
Description:	1 online resource.
Language:	English
Series:	For dummies --For dummies.
Subject:	Customer relations -- Management. Internet marketing. Customer relations -- Management Internet marketing
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/13610291

Hidden Bibliographic Details
Other authors / contributors:	Diamond, Stephanie. Ferrara, Jon.
ISBN:	9781118283134 1118283139 9781118284216 1118284216 9781118287040 1118287045 9781118242490 1118242491
Notes:	Title from title screen.
Summary:	This guide helps businesses large and small use social media to develop and maintain productive customer relationships.
Other form:	Print version: Lacy, Kyle. Social CRM for dummies. Hoboken, N.J. : Wiley, ©2013 9781118242490

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