ISO 9001 : 2015 : a pocket guide /

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Bibliographic Details
Author / Creator:Watkins, Steve, 1970- author.
Imprint:Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2016.
Description:1 online resource (1 volume)
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13644086
Hidden Bibliographic Details
Other authors / contributors:Orchiston, Nick, author.
ISBN:1849288119
9781849288118
Notes:Includes bibliographical references.
Online resource; title from title page (Safari, viewed May 18, 2016).
Summary:Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. --