Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /
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| Author / Creator: | Kalbach, James, author. |
|---|---|
| Uniform title: | Mapping experiences. Polish |
| Imprint: | Gliwice : Wydawnictwo Helion, [2017] ©2017 |
| Description: | 1 online resource (1 volume) : illustrations |
| Language: | Polish |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13684387 |