The customer education playbook : how leading companies engage, convert, and retain customers /

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Bibliographic Details
Author / Creator:Quick, Daniel, author.
Edition:[First edition].
Imprint:[Place of publication not identified] : Ascent Audio, 2022.
Description:1 online resource (1 audio file (06 hr., 24 min.))
Language:English
Subject:
Format: E-Resource Spoken word recording Audio Streaming Audio
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13698625
Hidden Bibliographic Details
Other authors / contributors:Weisgerber, Matt, narrator.
Kelly, Barry (Chief Executive Officer), author.
ISBN:9781663719614
1663719616
Sound characteristics:digital
Digital file characteristics:audio file
Notes:Read by Matt Weisgerber.
Online resource; title from title details screen (O'Reilly, viewed May 4, 2022).
Summary:Deliver maximum value to customers and clients with this blueprint to customer success In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them from prospects to loyal advocates of your brand. In this book, you'll examine how to define success for your customer, create a customer education ₀ the long haul.