Know your customer : new approaches to customer value and satisfaction /

Know your customer : new approaches to customer value and satisfaction /

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Bibliographic Details
Author / Creator:	Woodruff, Robert B.
Imprint:	Cambridge, Mass. : Blackwell Business, 1996.
Description:	xvii, 338 p.
Language:	English
Subject:	Consumers' preferences. Consumer satisfaction. Quality of products. Marketing -- Management. Consumer satisfaction. Consumers' preferences. Marketing -- Management. Quality of products.
Format:	E-Resource Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/2418361

Hidden Bibliographic Details
Other authors / contributors:	Gardial, Sarah, 1957-
ISBN:	1557865531 (PB)
Notes:	Includes bibliographical references and index.

Regenstein, Bookstacks

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Holdings details from Regenstein, Bookstacks
Call Number:	HF5415.32.W660 1996
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian