Measuring customer satisfaction : survey design, use, and statistical analysis methods /

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Bibliographic Details
Author / Creator:Hayes, Bob E., 1963-
Edition:2nd ed.
Imprint:Milwaukee, Wis. : ASQC Quality Press, 1997.
Description:xviii, 278 p. : illus. ; 24 cm.
Language:English
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/2958060
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ISBN:087389362X (alk. paper)
Notes:Includes bibliographical references (p. 261-266) and index.

Regenstein, Bookstacks

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Call Number: HF5415.335 .H39 1997
c.1 Available Loan period: standard loan  Scan and Deliver Request for Pickup Need help? - Ask a Librarian