Measuring customer satisfaction : survey design, use, and statistical analysis methods /
Saved in:
| Author / Creator: | Hayes, Bob E., 1963- |
|---|---|
| Edition: | 2nd ed. |
| Imprint: | Milwaukee, Wis. : ASQC Quality Press, 1997. |
| Description: | xviii, 278 p. : illus. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/2958060 |
Regenstein, Bookstacks
| Call Number: |
HF5415.335 .H39 1997
|
|---|---|
| c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |
