Beyond customer satisfaction to customer loyalty : the key to greater profitability /
Saved in:
Author / Creator: | Bhote, Keki R., 1925- |
---|---|
Imprint: | New York : American Management Association, c1996. |
Description: | x, 148 p. : ill. ; 22 cm. |
Language: | English |
Series: | AMA management briefing. |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/3035096 |
Regenstein, Bookstacks
Call Number: |
HF5415.5 .B486 1996
|
---|---|
c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |