Customer surveys for agency managers : what managers need to know /

Customer surveys for agency managers : what managers need to know /

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Bibliographic Details
Imprint:	Washington, D.C. : Urban Institute Press ; Lanham, MD : Distributed in North American by University Press of America, c1998.
Description:	xii, 117 p. : ill. ; 29 cm.
Language:	English
Subject:	Sampling (Statistics) Social sciences -- Statistical methods. Consumer satisfaction -- Evaluation. Consumer satisfaction -- Evaluation. Sampling (Statistics) Social sciences -- Statistical methods.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/3303776

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Other authors / contributors:	Hatry, Harry P. Urban Institute.
ISBN:	0877666717 (cloth : alk. paper) 0877666725 (pbk. : alk. paper)
Notes:	Includes bibliographical references (p. 109-111) and index.

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Call Number:	HA31.2.C87 1998
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian