Strategic customer care : an evolutionary approach to increasing customer value and profitability /
Saved in:
| Author / Creator: | Brown, Stanley A., 1946- |
|---|---|
| Imprint: | New York ; Chichester : Wiley, c1999. |
| Description: | xiii, 305 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | E-Resource Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/3909819 |
Regenstein, Bookstacks
| Call Number: |
HF5415.55 .B76 1999
|
|---|---|
| c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |
