Strategic customer care : an evolutionary approach to increasing customer value and profitability /
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| Author / Creator: | Brown, Stanley A., 1946- |
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| Imprint: | New York ; Chichester : Wiley, c1999. |
| Description: | xiii, 305 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/3909819 |
Regenstein, Bookstacks
| Call Number: |
HF5415.55 .B76 1999
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| c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |
