The market driven organization : understanding, attracting, and keeping valuable customers /

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Bibliographic Details
Author / Creator:Day, George S.
Imprint:New York : Free Press, c1999.
Description:xii, 285 p. : ill. ; 25 cm.
Language:English
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/4216691
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ISBN:0684864673
Notes:Includes bibliographical references (p. 263-274) and index.