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|z 0873894357 (alk. paper)
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1 |
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|a Allen, Danica R.,
|d 1959-
|0 http://id.loc.gov/authorities/names/n00084529
|1 http://viaf.org/viaf/33232553
|
| 245 |
1 |
0 |
|a Analysis of customer satisfaction data :
|b a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research /
|c Derek R. Allen & T.R. Rao.
|
| 260 |
|
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|a Milwaukee, Wis. :
|b ASQ Quality Press,
|c c2000.
|
| 300 |
|
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|a xvii, 243 p. :
|b ill. ;
|c 24 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
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| 337 |
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|a unmediated
|b n
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|a volume
|b nc
|2 rdacarrier
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|
| 504 |
|
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|a Includes bibliographical references (p. 231-234) and index.
|
| 650 |
|
0 |
|a Consumer satisfaction
|x Statistical methods.
|
| 650 |
|
7 |
|a Consumer satisfaction
|x Statistical methods.
|2 fast
|0 http://id.worldcat.org/fast/fst00876409
|
| 700 |
1 |
|
|a Rao, T. R.
|q (Tanniru R.),
|d 1940-
|0 http://id.loc.gov/authorities/names/n00084527
|1 http://viaf.org/viaf/8620680
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|t Library of Congress classification
|a HF5415.335 .A43 2000
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