Measuring and improving patient satisfaction /

Measuring and improving patient satisfaction /

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Bibliographic Details
Author / Creator:	Shelton, Patrick J.
Imprint:	Gaithersburg, Md. : Aspen Publishers, 2000.
Description:	xxiii, 510 p. : ill. ; 24 cm.
Language:	English
Subject:	Patient satisfaction. Patient Satisfaction. Data Collection -- methods. Organizational Innovation. Quality Assurance, Health Care -- organization & administration. Staff Development. Patient satisfaction.
Format:	E-Resource Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4378127

Hidden Bibliographic Details
ISBN:	0834210746
Notes:	Includes bibliographical references and index.

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Call Number:	RA399.A1 S47 2000
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian