Customer service on the Internet : building relationships, increasing loyalty, and staying competitive /
Saved in:
| Author / Creator: | Sterne, Jim, 1955- |
|---|---|
| Edition: | 2nd ed. |
| Imprint: | New York : John Wiley, 2000. |
| Description: | xvi, 351 p. : ill. ; 24 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4380271 |
Regenstein, Bookstacks
| Call Number: |
HF5415.5 .S737 2000
|
|---|---|
| c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |
