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20020315124200.0 |
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001009s2000 nyu s 000 0 eng d |
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|z 00057607
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020 |
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|a 0814424635 (electronic bk.) :
|c $25.00
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|
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|z 0814406068
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035 |
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|a nL48710
|
035 |
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|a 48710
|b (N$T)
|
040 |
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|a N$T
|c N$T
|
050 |
1 |
4 |
|a HF5415.525
|b .Z46 2000eb
|
082 |
0 |
4 |
|a 658.8/12
|2 21
|
100 |
1 |
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|a Zemke, Ron.
|0 http://id.loc.gov/authorities/names/n80110217
|1 http://viaf.org/viaf/69054601
|
245 |
1 |
0 |
|a E-service :
|b twenty-four ways to keep your customers when the competition is just a click away /
|c Ron Zemke, Tom Connellan.
|
260 |
|
|
|a New York :
|b American Management Association,
|c 2000.
|
300 |
|
|
|a viii, 341 p. ;
|c 23 cm.
|
336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
337 |
|
|
|a computer
|b c
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/c
|
338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/cr
|
504 |
|
|
|a Includes bibliographical references (p. 317-325) and index.
|
533 |
|
|
|a Electronic reproduction.
|b Boulder, Colo. :
|c NetLibrary,
|d 2000.
|n Available via World Wide Web.
|n Access may be limited to NetLibrary affiliated libraries.
|
650 |
|
0 |
|a Customer loyalty.
|0 http://id.loc.gov/authorities/subjects/sh97009091
|
650 |
|
0 |
|a Internet marketing.
|0 http://id.loc.gov/authorities/subjects/sh2005004726
|
655 |
|
7 |
|a Electronic books.
|2 local
|
700 |
1 |
|
|a Connellan, Thomas K.,
|d 1942-
|0 http://id.loc.gov/authorities/names/n81089413
|1 http://viaf.org/viaf/7617641
|
710 |
2 |
|
|a NetLibrary, Inc.
|0 http://id.loc.gov/authorities/names/no99080690
|1 http://viaf.org/viaf/159770219
|
856 |
4 |
0 |
|u http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=48710
|
903 |
|
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|a HeVa
|
929 |
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|a eresource
|
999 |
f |
f |
|i 37d09c9b-f43e-59af-a6a1-1a53b8cf8b5f
|s 90a2d8f3-3db5-5018-bf31-dcd166e23031
|
928 |
|
|
|t Library of Congress classification
|a HF5415.525.Z46 2000eb
|l Online
|c UC-FullText
|u http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=48710
|g ebooks
|i 7345363
|