Collaborative customer relationship management : taking CRM to the next level /

Collaborative customer relationship management : taking CRM to the next level /

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Bibliographic Details
Imprint:	Berlin ; New York : Springer-Verlag, c2004.
Description:	xi, 273 p. : ill. ; 24 cm.
Language:	English
Subject:	Customer relations -- Management. Delivery of goods -- Management. Strategic alliances (Business) Business logistics. Business logistics. Customer relations -- Management. Delivery of goods -- Management. Strategic alliances (Business)
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4969647

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Other authors / contributors:	Kracklauer, Alexander H., 1965- Mills, Daniel Quinn. Seifert, Dirk.
ISBN:	3540002278
Notes:	Includes bibliographical references and index.

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Call Number:	HF5415.5 .C615 2004
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian