Simply better : winning and keeping customers by delivering what matters most /

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Bibliographic Details
Author / Creator:Barwise, Patrick.
Imprint:Boston : Harvard Business School Press, c2004.
Description:xiv, 216 p. : ill. ; 25 cm.
Language:English
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/5341424
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Other authors / contributors:Meehan, Seán.
ISBN:0875843980
Notes:Includes bibliographical references (p. 197-208) and index.