Simply better : winning and keeping customers by delivering what matters most /

Saved in:

Bibliographic Details
Author / Creator:	Barwise, Patrick.
Imprint:	Boston : Harvard Business School Press, c2004.
Description:	xiv, 216 p. : ill. ; 25 cm.
Language:	English
Subject:	Consumer satisfaction -- Evaluation. Marketing. Consumer satisfaction -- Evaluation. Marketing.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/5341424

Hidden Bibliographic Details
Other authors / contributors:	Meehan, Seán.
ISBN:	0875843980
Notes:	Includes bibliographical references (p. 197-208) and index.

Regenstein, Bookstacks

Holdings details from Regenstein, Bookstacks
Call Number:	HF5415.335 .B37 2004
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian