Customer relationship management e customer satisfaction : aspetti teorici ed evidenze empiriche nel settore turistico /

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Bibliographic Details
Author / Creator:Angelini, Antonella.
Imprint:Milano : F. Angeli, 2005.
Description:228 p. : ill. ; 23 cm.
Language:Italian
Series:Economia. Sez. 5 ; 409
Economia. Sezione 5, Ricerche di economia applicata ; 409.
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/5922752
Hidden Bibliographic Details
ISBN:8846472098
Notes:Includes bibliographical references.

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Call Number: G155.A1A544 2005
c.1 Available Loan period: standard loan  Scan and Deliver Request for Pickup Need help? - Ask a Librarian