Customer relationship management e customer satisfaction : aspetti teorici ed evidenze empiriche nel settore turistico /
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| Author / Creator: | Angelini, Antonella. |
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| Imprint: | Milano : F. Angeli, 2005. |
| Description: | 228 p. : ill. ; 23 cm. |
| Language: | Italian |
| Series: | Economia. Sez. 5 ; 409 Economia. Sezione 5, Ricerche di economia applicata ; 409. |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5922752 |
| Physical Description: | 228 p. : ill. ; 23 cm. |
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| Bibliography: | Includes bibliographical references. |
| ISBN: | 8846472098 |