Customer relationship management e customer satisfaction : aspetti teorici ed evidenze empiriche nel settore turistico /
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| Author / Creator: | Angelini, Antonella. |
|---|---|
| Imprint: | Milano : F. Angeli, 2005. |
| Description: | 228 p. : ill. ; 23 cm. |
| Language: | Italian |
| Series: | Economia. Sez. 5 ; 409 Economia. Sezione 5, Ricerche di economia applicata ; 409. |
| Subject: | |
| Format: | E-Resource Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/5922752 |
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| 100 | 1 | |a Angelini, Antonella. |0 http://id.loc.gov/authorities/names/no2006051387 |1 http://viaf.org/viaf/44051723 | |
| 245 | 1 | 0 | |a Customer relationship management e customer satisfaction : |b aspetti teorici ed evidenze empiriche nel settore turistico / |c Antonella Angelini. |
| 260 | |a Milano : |b F. Angeli, |c 2005. | ||
| 300 | |a 228 p. : |b ill. ; |c 23 cm. | ||
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| 490 | 1 | |a Economia. Sez. 5 ; |v 409 | |
| 504 | |a Includes bibliographical references. | ||
| 650 | 0 | |a Tourism. |0 http://id.loc.gov/authorities/subjects/sh85136255 | |
| 650 | 0 | |a Consumer satisfaction. |0 http://id.loc.gov/authorities/subjects/sh85031490 | |
| 650 | 7 | |a Consumer satisfaction. |2 fast |0 http://id.worldcat.org/fast/fst00876403 | |
| 650 | 7 | |a Tourism. |2 fast |0 http://id.worldcat.org/fast/fst01153142 | |
| 830 | 0 | |a Economia. |n Sezione 5, |p Ricerche di economia applicata ; |v 409. | |
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