Service productivity management : improving service performance using data envelopment analysis (DEA) /
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Author / Creator: | Sherman, H. David. |
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Imprint: | New York : Springer Science+Business Media, c2006. |
Description: | xxii, 328 p. ; 25 cm. + 1 CD-ROM (4 3/4 in.) |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/6097025 |
Regenstein, Bookstacks
Call Number: |
HD56.25.S54 2006
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c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |
Mansueto
Call Number: |
HD56.25.S54 2006
|
---|---|
c.1 CDRom | Available Loan period: standard loan Request from Mansueto Scan and Deliver Need help? - Ask a Librarian |